Description of the job
*This is a full-time in-office position*
SUMMARY: Provide financial and administrative services to ensure compliance with government and company guidelines
Main Job Tasks and Responsibilities:
- Process accounts and incoming payments in compliance with financial policies and procedures
- Assist in the collection process
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Obtain and research patient insurance eligibility
- Communicate with customers via phone, email, mail or personally
- Access client files if necessary to verify information.
- Research accounts and document follow up appropriately.
- Address problems as they occur. Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission.
- Complete all reports according to schedule.
- Review and determine copay and deductible amounts for patients.
- Enter orders for clients and coordinate scheduling patients.
- Perform other tasks as assigned to support the goals of the organization.
- In Office- Abilene Position
SKILLS:
- Proven working experience with Accounts Receivable or Accounting
- Requires excellent written, verbal communication and strong customer service skills
- Experience and working knowledge in Medicare Billing and/or Nursing Home payments is a plus
- Requires a high degree of organization, accuracy and attention to detail
- Hands-on experience in operating spreadsheets and accounting software
- Collection experience is a plus
- Proficient in relevant computer software and Microsoft Office
- Solid understanding of basic accounting principles and collection regulations